What is included with my ticket?

Your ticket includes all-day zoo admission and all food and beverage options included with your experience.

Where does the event take place?

Afternoon Tea will take place at our Pollinator Patio.

Are these events family-friendly, or are they only for adults?

Yes, these events are family-friendly so children are welcome!

Will I have access to the rest of the zoo with my event ticket?

Yes, your Afternoon Tea ticket includes all-day zoo admission as soon as gates open to the public at 9:30 a.m.

Can I purchase tickets on the day of event?

No, tickets need to be pre-purchased 7 days in advance.

How do I enter the zoo?

For Afternoon Tea, guests can enter through both West Gate and South Gate. Pollinator Patio is closer to West Gate.

Where do I park? How much does parking cost?

Parking for these events is in the zoo lots located along Phinney Avenue N. and N. 59th Street, and the lot accessible on N. 50th & Fremont Ave. N.

Penguin Lot and Otter Lot are the two parking lots closest to Pollinator Patio.

Pay-for-parking kiosks are located at each lot. Rates for Penguin Lot and Otter Lot: $10 for the first 2 hours; $2 each additional hour with a $14 maximum daily rate (+taxes & fees).

Disabled parking is available in all zoo lots.

If you must park on the streets surrounding the zoo, please be courteous and do not block driveways.

Can I get a refund or reschedule my ticket?

No rescheduling and no refunds. If the zoo cancels an event, we will issue refunds or reschedule tickets.

Are dietary restrictions or allergies accommodated at these events?

Vegetarian [V], Vegan [Vv] and Gluten Free [GF] options will be notated on the menu. No substitutions please.

What happens if it rains or there’s bad weather?

The event will take place rain or shine and outdoor canopies will be set up for rainy days. In the event of inclement weather and zoo closure, we will cancel the event and issue refunds.

What time should I arrive, and where do I check in?

Afternoon Tea: Please check in at Microsoft Pollinator Patio 10 minutes before your timeslot:

• Timeslot A: 11:00 AM – 12:30 PM
• Timeslot B: 1:00 PM – 2:30 PM

Where will we sit and can we reserve a table?

Afternoon Tea: Communal dining tables, seating up to 8 guests, will be arranged within Pollinator Patio. Seating is first-come, first-served, and we are unable to accommodate table reservations. Larger groups should arrive early to secure adjacent seating. A designated stroller parking area will be available to provide more seating room for everyone.

Is alcohol included, and do I need to show ID?

Afternoon Tea: Includes one complimentary prosecco for adult ticket holders (21+ with valid ID).

Will there be opportunities to interact with animals during these events?

No.

Is the event accessible?

Yes! All event locations are wheelchair accessible. If you have specific accessibility needs, please contact us zooinfo@zoo.org in advance.